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After almost 2 years of using agency staff on a regular basis, I have finally found an agency I am confident with and can trust.
The BNA have been providing nurses to Tenlands for the past 4 months and I have been extremely impressed with both the way they handle my requests and the nurses they send.
Any concerns are actioned promptly and I feel comfortable that the 3 nurses I use from the BNA are trained and competent in both the care they deliver and the endless documentation that we ask them to complete!
I am not on commission (I wish I was!) but I do think - if a service is good - we should share it. In comparison to other agencies I have used, the BNA are well ahead.
As an example, I needed a nurse between Christmas and New Year to cover sickness with 3 hours notice. I rang 4 agencies:
The BNA - I spoke to an operator who called me back 15 minutes later with a nurse who was excellent.
I have attached a poster that I have on my wall. If you do need to use agency, the BNA rates are amongst the cheapest and I would not recommend them if I didn't have faith in the service they offer.
Give them a go!!